Franklin Myles, with wife Tanya, is owner of Franklin Myles Insurance Agency and the building in which it and several other businesses are located, the Jamm Strip Mall. Myles offers an umbrella of insurance and financial services, including auto, home, life, and health insurance, investments, and mortgages. Myles grew up in the Heights, and said he is committed to doing his part for the city: “We are a service-first business. We are attentive to customer service and very knowledgeable of the insurance business in general. We operate with integrity, honesty and trust. We want the customer to be what drives us.” Myles renovated his building, located at 3970 Mayfield Road, in the Center Mayfield Business District, through the Cleveland Heights Storefront Rehabilitation Program.