Heights Libraries serves up summer lunch and learning

With the school year over, many children and teens in the Heights who rely on free or low-cost school lunches are potentially facing a hungry summer. To help prevent this, Heights Libraries is once again hosting the Cleveland Food Bank-sponsored free summer lunch program at the Lee Road Library through Aug. 10.

Heights Libraries’ partnership with the Cleveland Food Bank began in 2010 in response to the growing number of children spending long hours at the library, often without parental supervision. Also, large numbers of patrons, many of them parents with young children, were using library computers to apply for jobs and seek other employment resources.

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Volume 5, Issue 7, Posted 12:40 PM, 06.19.2012

Friends of the Heights Libraries Book Sale May 18–21

The Friends of the Heights Libraries Gigantic Spring book sale is back. This sale, at the Lee Road branch, offers thousands of gently used books, DVDs, CDs—even vinyl—at unbeatable prices.

Most hardcover books, large paperbacks, and CDs will sell for a dollar; children’s books and small paperbacks are 50 cents; and DVDs are two dollars. The proceeds benefit Friends of the Heights Libraries, a service organization that supports library programs and advocates on behalf of the library.

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Volume 5, Issue 6, Posted 8:41 AM, 05.18.2012

Heights Libraries’ new self-checkout system saves money and time

In May, customers at Heights Libraries found it easier than ever to check out their materials with a new CircIT self-charge system.

CircIT is an easy-to-use touch-screen check-out system that is more accurate and powerful than the old system. It has brighter, more precise barcode scanners that will result in faster checkout and  fewer check-out errors. The new screens are also brighter and easier to read, so customers can more readily see messages about overdue fines, hold items, and other materials-related issues.

“The new system is not only easier for our customers to use, but also easier for our staff to fix and maintain,” said Nancy Levin, Heights Libraries director. “And CircIT costs roughly half what the old system did. That’s a big savings for taxpayers.”

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Volume 5, Issue 6, Posted 9:31 AM, 06.01.2012

Heights Libraries, City of Cleveland Heights apply for $400,000 federal small business incubator grant

In order to effectively address unemployment in Northeast Ohio and nurture new small businesses and nonprofit organizations, the Cleveland Heights-University Heights Public Library (Heights Libraries) and the City of Cleveland Heights have jointly applied for a $400,000 Federal Matching Funds grant from the Institute of Museum and Library Services for the creation of a small business and nonprofit incubator space.

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Volume 5, Issue 6, Posted 9:28 AM, 06.01.2012

What's going on @ your library?

Coventry Village Library

1925 Coventry Road, 216-321-3400

Thursday, June 21, 7 p.m.

Family Film Night: Hugo. Family-friendly films every Thursday night throughout the summer. Snacks provided.

Saturday, June 30, 4 p.m.

Dream Big Magic Show. Magician Paul Gerber presents a funny magic, balloon, puppet, juggling storytime show for the whole family.

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Volume 5, Issue 6, Posted 10:42 AM, 05.30.2012

Heights Libraries summer reading programs for everyone

What kid (or adult for that matter) doesn’t long for summer fun during the school year? Whether one wants to explore distant lands, meet new friends, discover lost civilizations, travel to outer space, or ward off evil, summer adventures can be found through the Heights Libraries’ summer reading programs.

Heights Libraries summer programs encourage kids, teens and adults to read this summer. The programs offer a unique approach to summer reading and reward participants for their accomplishments.

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Volume 5, Issue 6, Posted 10:40 AM, 05.30.2012

Stuffed animals run amok at the Library

What happens when stuffed animals are let loose in a library overnight? Heights Libraries found out on Saturday, April 14, at the Stuffed Animal Sleepover at the Lee Road branch.

After a special storytime, kids kissed their stuffed friends goodbye, leaving them alone in the library for a fun-filled night of mayhem and mischief.

On Sunday, kids picked up their friends, along with a photo booklet revealing what had happened overnight while no one was watching.

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Volume 5, Issue 5, Posted 1:27 PM, 05.02.2012

What's going on at your library?

Visit for the complete calendar, and to register for selected events.

Coventry Village Library

1925 Coventry Road, 216-321-3400

Tuesdays, May 1–15, 4 p.m.
Make Your Own Mad Science. Join in for a three-part series of hands-on experiments and out-of-control fun. For grades 2–5. (Registration required.)

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Volume 5, Issue 5, Posted 12:18 PM, 05.02.2012

Cleveland Heights – University Heights Public Library Board meeting highlights 3-19-12

MARCH 19, 2012

  • Liquor permit for Dobama Theatre
  • 2012 budget
  • Heights Knowledge and Innovation Center to fill space in Activity Center
  • Safety concern at Noble
  • Time Warner charges for Internet connections
  • Board chooses NODIS for survey
  • Friends of the Library coming events
  • February Public Service report highlights

CarDala Carter was absent.


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Volume 5, Issue 5, Posted 12:23 PM, 04.16.2012

Library allocates more funding for eBooks and audiobooks

In response to growing customer requests, the Cleveland Heights-University Heights Public Library is reallocating $5,000 of its materials budget to buy additional copies of downloadable eBooks and audiobooks. Acquiring these additional copies, available only to customers whose cards were issued by Heights Libraries (listed on the front of the card), will reduce the wait time for many popular titles.

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Volume 5, Issue 4, Posted 10:46 AM, 04.04.2012

What's going on at your library?

Visit for the complete calendar, and to register for selected events.

Coventry Village Library
1925 Coventry Road, 216-321-3400

Wednesday, April 4, 7 p.m.

Cedar-Coventry Local Author Series: Derf. Illustrator and cartoonist Derf (Derf Backderf) will talk about his new book, My Friend Dahmer. Derf went to high school with the infamous serial killer Jeffrey Dahmer, and has written a graphic novel about the experience. (Registration required.)



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Volume 5, Issue 4, Posted 10:58 AM, 04.04.2012

Noble Neighborhood Library jazz series hits a high note

Area residents no longer have to choose between good live music and a good book—they can now find both at Heights Libraries. Continuing to diversify its program offerings, the Noble Neighborhood Library is now hosting a Tuesday Evening Jazz program that has already gotten the community’s attention. “As soon as we advertised it, attendance filled up in the first week,” said Constance Dickerson, Noble branch manager. “The waiting list filled up shortly after.”

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Volume 5, Issue 3, Posted 4:36 PM, 02.29.2012

Candy is king at Heights Libraries

Where is King Kandy? On Thursday, Feb. 16, more than 150 brave gingerbread boys and girls traveled through the Peppermint Forest. They visited Gramma Nutt, Jolly Gum Drop, and Mr. Mint, and helped Queen Frostine thwart the evil Lord Licorice on their way to find Candy Castle in the library’s live action Candy Land event at the Lee Road Library.

“Our staff really pulled out all the stops with this program,” said Susan Black, manager of youth services. “The decorations and costumes made for a fun and truly magical evening for the kids.”

Library staff transformed meeting rooms at Lee Road into a life-sized Candy Land game board, complete with a colorful path, candy cane forest, gingerbread house, chocolate swamp, and characters who guided them through the game with clues and tasty treats.

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Volume 5, Issue 3, Posted 1:06 PM, 02.21.2012

What's going on at your library?

Come inside and warm up to Heights Libraries’ February programs. Visit for a complete program calendar.

Coventry Village Library

1925 Coventry Road, 216-321-3400

Thursdays, Feb. 9–23, 4 p.m.

Green Bookmaking for Kids. Children in grades 3–6 can join us to learn how to make their own books out of recycled materials, for writing, artwork, or just about anything. Register for this three-week program at

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Volume 5, Issue 2, Posted 3:46 PM, 02.01.2012

Library celebrates Victorian times this spring

Queen Victoria’s reign, from 1837 to 1901, spanned a period of British history brimming with innovation and imagination—far different from the repressive society many think it was. This spring, the Lee Road branch of Heights Libraries will explore the art, culture and literature of the Victorian era with a special series of programs.

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Volume 5, Issue 2, Posted 3:17 PM, 02.01.2012

Heights Libraries now offering e-readers at all branches

Thinking of buying an e-reader? Try one out first at Heights Libraries. Heights Libraries has recently added e-readers to the collections at the Coventry Village, Noble Neighborhood, and University Heights locations. The Lee Road Library has offered e-readers since January 2011.

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Volume 5, Issue 2, Posted 3:25 PM, 01.23.2012

Heights Libraries wins grant to continue American Sign Language classes

The Cleveland Heights-University Heights Public Library has received a $3,000 grant to pay for free American Sign Language (ASL) classes for adults at the Coventry Village Library. The money is from the Friends of the Society for the Deaf, a fund of the Cleveland Hearing and Speech Center. Instructors from Cleveland SignStage Theatre will teach the classes.

“These free classes fill a need in the deaf and hard-of-hearing community,” said Ben Guylas, adult services librarian and deaf services coordinator. “I just had a call from a woman who is losing her hearing. She wants to make sure that she and her family are prepared for when she loses her hearing completely. They can’t afford to pay for classes, so they are all taking our classes—herself, her husband, and their children. She was very thankful and appreciative.”

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Volume 5, Issue 2, Posted 11:28 AM, 01.31.2012

What's going on at your library?

Start the new year with programs for all ages at the Heights Libraries. Learn sign language, join a book discussion group, make a shadow puppet, and more. Visit for a complete program calendar.

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Volume 5, Issue 1, Posted 2:53 PM, 01.04.2012

Winners named in Heights Libraries photography contest

The judges of the Heights Libraries fourth annual photography contest faced a challenge selecting ten finalists from more than 75 entries.

“This year’s theme, ‘Focus on the World,’ really inspired our contestants,” said Jennifer Greene, contest organizer and adult services librarian. “This year’s entries were fantastic—it was hard to choose!”

Staff from both the Heights Libraries and Cedar Center MotoPhoto, the contest sponsor, whittled the entries down to ten finalists. During November, the top ten photographs were displayed for one week at each library branch, where library visitors could view them and vote for their favorites. In total, 630 votes were cast, resulting in the following five winners:

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Volume 5, Issue 1, Posted 10:01 AM, 12.20.2011

Heights Libraries welcome new board members

The Cleveland Heights-University Heights Public Library is pleased to announce the appointment of two new board members, Abby Botnick and Richard Louis Ortmeyer. Their terms begin in January.

They replace two outgoing board members: Audrey Cole, board president, who retired at the end of 2011 after a seven-year term; and Jason Stein, who resigned in June, after two years of a seven-year term, to serve on Cleveland Heights City Council. Botnick's term will be seven years, Ortmeyer’s will be five.

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Volume 5, Issue 1, Posted 12:51 PM, 12.13.2011

Heights Libraries receives award for financial reporting

The Cleveland Heights-University Heights Public Library received a Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association of the United States and Canada (GFOA).

Heights Libraries earned the award for its comprehensive annual financial report (CAFR). The certificate is the highest form of recognition for governmental accounting and financial reporting, representing a significant accomplishment.

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Volume 5, Issue 1, Posted 12:51 PM, 12.13.2011

Noble Neighborhood Library to close temporarily

The Noble Neighborhood branch of the Cleveland Heights-University Heights Public Library, 2800 Noble Road, will be closed temporarily from Thursday, Nov. 3, through Tuesday, Nov. 8, due to construction. It will reopen at 9 a.m. on Wednesday, Nov. 9.

Holds may be picked up at the Lee Road Library, 2345 Lee Road, Cleveland Heights.

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Volume 4, Issue 12, Posted 2:38 PM, 11.02.2011

Home repair section gets a boost with new partnership

The mission of Heights Libraries is simple—opening doors, opening minds. Now, by building on an existing partnership with the Home Repair Resource Center (HRRC), the library will not only be opening doors, but will also show people how to refurbish them.

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Volume 4, Issue 12, Posted 10:58 AM, 12.02.2011

Heights Libraries earns top rating from Library Journal

Cleveland Heights-University Heights Public Library system has once again received the highest possible rating in the Library Journal's 2011 Index of Public Library Service. The five-star rating is given to the top U. S. libraries each year.

Height Libraries has earned five stars in three out of the four years that Library Journal has published the ratings, starting in 2008. Libraries are categorized by yearly expenditure and rated on four criteria: circulation, visits, program attendance, and Internet terminal use. Heights Libraries circulation rated 33.6 per capita in its service area, meaning that 33.6 items were circulated for every resident in the Cleveland Heights-University Heights area, up from 26.1 in 2009, the last year Heights Libraries received the five-star rating. Library visits are up since 2009, with 19.4 in 2011 compared to 17.0 in 2009. Library program attendance went from 0.2 in 2009 to 0.8 in 2011.

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Volume 4, Issue 12, Posted 3:39 PM, 12.01.2011

What's going on at your library?

Coventry Village Library
1925 Coventry, 216-321-3400

Thursday, Dec. 8, 7 p.m. Part I
Saturday, Dec. 17, 2 p.m. Part 2
Step Out of Time: Energy Medicine. Sue Stewart-Palmisano leads this dynamic introduction to Energy Medicine, the powerful but simple system developed by Donna Eden. Energy Medicine can increase vitality, memory, relaxation, and immune function.

Tuesday, Dec. 13, 7 p.m.
Goodnight, Moon.
You're invited to the library for a special evening of stories and snacks! Come in your pajamas and snuggle up as we share some of our favorite stories. Bring a stuffed animal friend if you want, and invite your whole family!

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Volume 4, Issue 12, Posted 10:56 AM, 12.02.2011

An admittedly premature review: 'The Hunger Games'

“Have you read The Hunger Games,” she asked.

“No,” was my reply. I could tell she was disappointed. I picked it up from the Lee Road Library shortly thereafter. In the last chapter I read, the protagonist (Katniss) had scaled a tree in order to escape a group of teenagers who were out to kill her. To kill her. As I walked my dog this morning around Doan Creek I paused and looked up at the autumn trees. Could I scale that tree? Where would I rope myself in for the night like she did in the book – hoping for a few hours of rest before running again from the killing mob. Even when I was 16 I don’t know if I could be scaling any tree high enough to avoid such danger.

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Volume 4, Issue 12, Posted 9:45 AM, 11.14.2011

Heights Libraries hires new deputy director

Kimberlee DeNero-Ackroyd is the new deputy director of Cleveland Heights-University Heights Public Library. DeNero-Ackroyd started her new position on Nov. 14, and said of her new job, “People from other parts of Ohio are always amazed by Heights Libraries’ collections, program offerings and services. This is a truly special library system, and I’m happy to be a part of it."

DeNero-Ackroyd has worked in the library field for 19 years, and brings a wide range of experience to her new position. Most recently, she was library manager at the Willoughby-Eastlake Public Library. Prior to that, she worked in the adult services department of the Shaker Heights Public Library, and before that worked at Heights Libraries as a substitute librarian in 2002.

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Volume 4, Issue 12, Posted 11:55 PM, 11.19.2011

Friends of the Library sponsor library education scholarship

Friends of the Cleveland Heights-University Heights Public Library is continuing its tradition of offering library education scholarships. Applications are being accepted for the 2012 spring semester. The scholarships provide funds to be used for tuition or books in any ALA-accredited graduate program in library science.

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Volume 4, Issue 11, Posted 10:16 PM, 11.01.2011

What's going on at your library?

Coventry Village Library

1925 Coventry, 216-321-3400

Wed., Nov. 9, 10:30 p.m.

Storytime en Espanol. This storytime welcomes the whole family to listen to stories and sing along in Spanish. Presented by Lindsey Walsh.

Mon., Nov 14, 7 p.m.

Reading Comics. These aren't your kid brother's comics! They're complex works of literature and non-fiction in an imaginative, visual format. Join us for a discussion of great graphic novels.

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Volume 4, Issue 11, Posted 10:11 PM, 11.01.2011

Heights Libraries offers free Internet training certification

Technology permeates our culture. With social media sites, Internet-ready mobile devices, programs that allow video chat from one country to another and a host of other new methods of communication that seem to be cropping up daily, those without the means or training to keep up risk being left behind. That’s why the Commerce Department's National Telecommunications and Information Administration and the USDA's Rural Utilities Service made $4.8 billion dollars available to bridge the technological divide, boost economic growth and create jobs. These funds have fueled a way for the Cleveland Heights-University Heights Public Library to partner with Connect Ohio to offer a free Internet training program called Every Citizen Online (ECO).

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Volume 4, Issue 11, Posted 10:31 PM, 11.01.2011

Cole retires from Heights Library board of trustees; new members sought

Audrey Cole, president of the Cleveland Heights-University Heights Public Library Board of Trustees, has announced that she will retire from the board in December. Her announcement came during the Oct. 17 board meeting.                       

Cole joined the board in 2004. She served on both the planning and external relations and operations committees, and served as president in 2011. Cole was involved in many projects at the library, including the renovations of the Lee Road branch in 2005–06 and the Noble Neighborhood branch during 2010–11.


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Volume 4, Issue 11, Posted 11:22 AM, 11.01.2011

Heights librarian follows her heart to teach in Africa

Shamekia Chandler, associate children’s librarian at Heights Libraries, has always followed her heart when it comes to her work. A love of children and books led her to a career as a children’s librarian. Now, her love for Africa is leading her to a new job teaching English in Ethiopia.

“Africa pulls on my heart,” explained Chandler. “I went to Ghana earlier this year to volunteer, and ever since then, I’ve been looking for a way to get back. When I saw this opportunity to teach in Ethiopia, I jumped at it.”

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Volume 4, Issue 11, Posted 2:42 PM, 10.31.2011

Library holds fourth annual photography contest, ‘Focus on the World’

Heights Library is hosting its fourth annual photography contest, sponsored by Cedar Center MOTOPHOTO. Participants can come to any of the Heights libraries to drop off submissions, which will be accepted now through Oct. 14. 

To tie in with this year’s theme, “Focus on the World,” contestants are encouraged to submit up to three photos of anywher the world, whether in their backyards or more exotic locales. Submissions can be color or black-and-white, and the photos must be 8 x 10" or smaller. Each submission must be mounted onto white 8.5 x 11" sturdy matte board, and the entrant must attach a completed entry form to the back of the board.

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Volume 4, Issue 10, Posted 2:36 PM, 10.07.2011

Heights Libraries to showcase local authors this fall

Among the first things you will notice when looking around the Coventry Village Library are the expressive posters promoting local authors. Over the past three years, Pat Gray, Coventry branch manager, has been cultivating the Cedar-Coventry Author Series, along with partners Jane Kessler of Appletree Books and Suzanne DeGaetano of Mac’s Backs. The series serves as a platform for both new and established authors to showcase their current works and broaden their fan base.

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Volume 4, Issue 10, Posted 2:45 PM, 10.07.2011

What's going on at your library?

Coventry Village Library

 1925 Coventry Road, 216-321-3400

Wednesday, Oct. 5, 7 p.m.

Cedar-Coventry Author Series: Emily Mitchell discusses her book, The Last Summer of the World, a fictionalized biography of photographer Edward Steichen.

Monday, Oct. 24, 6:30 p.m.

Deaf Gathering: A social hour open to all who are interested in learning more about deaf culture. An interpreter will be provided.

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Volume 4, Issue 10, Posted 2:54 PM, 10.07.2011

Noble Neighborhood Library gets a face-lift

Now that the interior of the Noble Neighborhood Library has been spiffed up, it's time for a face-lift. In September, Heights Libraries began the exterior phase of the Noble Library renovation. This phase should becompleted by November 15, but that date may change depending on the fall weather.

"It's about time for Noble's exterior to match its beautiful, renovated interior," said Nancy Levin, Heights Library director.


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Volume 4, Issue 10, Posted 11:34 PM, 09.21.2011

University Heights Library announces fall book discussions for seniors at Whole Foods Cedar Center

Senior book enthusiasts are in luck: the University Heights Library will once again hold a book discussion series at Whole Foods Cedar Center as part of its regular Senior Spot. The events will take place on Wednesdays at 12:30 p.m. at Whole Foods, located at 13998 Cedar Road in University Heights.

“The Cleveland Heights-University Heights community is filled with enthusiastic readers,” said Aurora Martinez, University Heights Library manager. “That’s why we added the book discussion series to our special Senior Spot programming.”

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Volume 4, Issue 9, Posted 9:34 AM, 08.31.2011

Community Art Contest offers $150 prize

Five years ago, the Heights Libraries celebrated the grand opening of a bridge spanning Lee Road. This year, it celebrates the opening of Harvey & FRIENDS Bookshop/Cafe located near the library side of that bridge. To commemorate both of these events, the FRIENDS of Heights Libraries invites one and all to take part in a Community Art Contest.

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Volume 4, Issue 9, Posted 8:35 PM, 08.11.2011

September is National Library Card Sign-Up Month

September is here, and parents are shopping for school supplies. But one of the most important school supplies is free: a Heights Library card. Do your children have library cards? Do you?

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Volume 4, Issue 9, Posted 1:59 PM, 09.01.2011

What's happening at the library?

Fall is almost here, with loads of great programming for children, teens, and adults at Heights Libraries. Here’s just a sample. Check the Libraries’ website——for the full calendar of events.

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Volume 4, Issue 9, Posted 1:57 PM, 09.01.2011

RATS, CATS, TRASH - and books

You wouldn’t think any organization would be proud of being filled with RATS, CATS and TRASH, but at the Heights Libraries those acronyms have special meaning. RATS are Readers Advisory Team Services (for adults), CATS are Children’s Advisory Team Services, and TRASH stands for Teen Readers’ Advisory Super Heroes. Their mission is simple - helping patrons find their next good book.

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Volume 4, Issue 8, Posted 2:04 PM, 08.02.2011

What's going on at your library?

Summer fun is still going strong at the Heights Libraries. Below is just a partial listing of programs for August. Visit for more details.

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Volume 4, Issue 8, Posted 2:09 PM, 08.02.2011

Heights Libraries financial report now available

The Cleveland Heights-University Heights Library Public Library has completed, and made available to the public, its Comprehensive Annual Financial Report (CAFR). The CAFR includes complete details of the library’s financial activity in 2010, including revenues, expenses, and balance sheets for all funds, as well as statistical information. Copies of the CAFR may be reviewed by request to the library’s fiscal officer at 2345 Lee Road in the administrative offices. The CAFR is also available for download on the library’s website,

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Volume 4, Issue 8, Posted 10:51 PM, 07.21.2011

Free digital music service comes to Heights Libraries

Heights Libraries cardholders can now download free music MP3s through the Freegal music service. Freegal  is an online music source that offers access to hundreds of thousands of songs by a wide variety of artists in the Sony Music catalog. Sony’s catalog includes more than 50 labels, in genres ranging from rock and country to rap and classical.

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Volume 4, Issue 8, Posted 10:15 AM, 07.19.2011

Heights Libraries' first pet show draws howls, meows and ribbits of delight

Maybe it was the robo dwarf hamsters that said it best: “Squeal!”

The small patch of lawn across the street from the Lee Road Library could barely contain the action and excitement as pets, owners and spectators enjoyed the Heights Libraries’ first community pet show on June 15.

The show was made possible by a grant from the Ezra Jack Keats Foundation, in honor of children’s author Keat's book, Pet Show!  Like the show in the book, the library’s pet show featured a surprising variety of animals. In addition to dogs and cats, the young participants brought dwarf frogs, fish, a ferret, a rabbit, a toad, dwarf hamsters, and even a sow bug (also known as a “roly poly”).

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Volume 4, Issue 7, Posted 10:17 AM, 07.05.2011

Summer lunch and summer reading go hand in hand

Heights Libraries’ summer lunch program, in partnership with the Cleveland Foodbank, is off to a great start this year, with the number of lunches distributed the first week significantly higher than the 2010 numbers for the same week. Those numbers correspond to what appears to be a corresponding increase in the number of kids signing up for Heights Libraries’ summer reading program this season.

“So far this year, we have more kids signed up than we had last year at this time,” noted Susan Black, children’s services librarian, “And a lot of those kids have come right from the summer lunch program.”

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Volume 4, Issue 7, Posted 10:09 AM, 07.05.2011

What's going on at your library?

All branches

Summer reading programs for children, teens and adults last all summer! It’s not too late to sign up—just ask a librarian. Visit

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Volume 4, Issue 7, Posted 10:04 AM, 07.05.2011

Noble Library reopens

It was certainly grand and noble! The Noble Neighborhood Library had its grand reopening party May 15 and officially reopened for business on May 23.

Cutting the ribbon are, from left: Heights Library board members CarDala Carter, Jason Stein, and Ron Holland; Cleveland Heights Mayor Edward J. Kelley; Heights Library board member Esther Moss; and Heights Library Director Nancy Levin. Photo by Lisa Goss.

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Volume 4, Issue 6, Posted 3:26 PM, 05.27.2011

Volunteer opportunities at the Heights Libraries

Summer is a great time to get involved in your community, and Heights Libraries offer a variety of fun volunteer opportunities all summer long. "Volunteering is an incredibly rewarding experience," said Heather Howiler, Heights Libraries volunteer coordinator. “It's also a good way to build your resume if you are unemployed, or to fulfill high school volunteer work hours.” 

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Volume 4, Issue 6, Posted 1:07 PM, 06.01.2011