Cleveland Heights University Heights Public Library Board of Trustees meeting highlights 12-17-2018

DECEMBER 17, 2018


  • Annual performance reviews
  • 2019 board meeting calendar
  • Website and e-newsletters - quarterly report
  • Culinary literacy
  • Small Business Saturday
  • Financial report


Present were President Abby Botnick, Vice President Chris Mentrek, Dana Fluellen, James Roosa, Vikas Turakhia and Suzanne Moskowitz. Max Gerboc was absent.

Annual performance reviews

The annual staff appraisal process began Dec. 7, 2018. A revised job performance evaluation measure will be used this year based on feedback from the 2017 Employee Satisfaction Survey and Administrative Support Team. The new annual employee evaluation form has been reduced from ten performance factors to five: customer focus, job productivity, teamwork, initiative, and problem solving. Employees will complete an employee evaluation input document as their self-evaluation and email it to their supervisor. There is a separate evaluation process for pages.

2019 board meeting calendar

The board approved a resolution to schedule the 2019 board meetings as follows (All meetings are Mondays except where noted.): Jan. 22 (Tuesday), Feb. 18, March 18, April 15, May 20, June 17, July 15, Aug. 5, Sept. 16, Oct. 21, Nov. 18, and Dec 16.

Website and e-newsletters - quarterly report

The quarterly report for July, August, and September 2018 showed that unique visitors were up for the quarter from an average of 16,227 to an average of 16,708. Overall visits were also slightly up, with an average of 24,827 compared to the previous quarter’s average of 23,855.

What’s Going on @ Heights Libraries is a twice monthly general information e-newsletter sent to over 9,200 subscribers/cardholders. We Recommend is a monthly e-newsletter that provides information about new books and movies with 221 subscribers, up from 217 last quarter. TechKnowledge is a monthly e-newsletter about computer and technology classes and services; the number of subscribers is 335, up from 320 last quarter.

Culinary literacy

Heights Libraries brought culinary literacy programs to the community in 2018 including the popular teen version of “Chopped”. Youth Services Librarian Sarah Rosenberger organized a popular Teen Chopped Challenge, where 30 teens worked together to create creatives dishes, which were judged by librarians Charlotte Blasier and Shamekia Chandler.

Small Business Saturday

Heights Libraries participated in Small Business Saturday again this year. Tables were set up at all four branches, and customers with receipts showing they had spent at least $20 at a local small business were entered into a raffle. In all, 105 people entered and 44 prizes were awarded.

Financial report

The libraries fiscal officer reviewed the Nov. 30, 2018 financial statement. Total cash balance across all accounts at the end of November was $14,004,643.75 The board approved a resolution to accept the November financial and investment reports.

Next meeting will be at the Lee Road Library on Monday, Jan. 21, 2019 at 6:30 p.m.

LWV Observer: Elizabeth M. Tracy.

To receive email postings of full reports, send an email to or join through Google groups using “lwv-chuh observer reports” as a search phrase.

These reports contain member observation and selected highlights of public meetings and are not official statements of the Heights Chapter of the League of Women Voters of Greater Cleveland. This disclaimer must accompany any redistribution of these reports.

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Volume 12, Issue 2, Posted 9:54 AM, 01.08.2019